Privacy Policy

At WeTried.Shop, we understand the importance of your privacy and are dedicated to safeguarding your personal information. Our privacy policy is designed to transparently explain how we gather, utilize, and disclose data when you browse or make a purchase on our platform. We prioritize the security of your information and aim to provide you with a safe and trustworthy shopping experience.

What type of information do we collect?

We collect, receive and store any information that you input onto our website or provide us with in any other way. In addition we collect Internet protocol (IP) address used to connect your computer to the internet: e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, shipping/postal address, billing address, phone number, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We also collect account information; login credentials if you create an account. Order details; products purchases, order history and preferences. Site usage data (via cookies and analytics tools)

How do we collect information?

When you make a purchase on our website, as part of the process, we collect the personal information you give us such as your name, address, telephone number and email address. Your personal information will be used to process your order, send you regular newsletters or for the specific reasons stated above only.

Why do we collect such personal information?
We collect non-personal and personal information for the following purposes;
To provide and operate requested services;
To provide users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general and personalised service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitor’s personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We use your data to process and fulfil orders, communicate with you about your order or account, provide customer support, improve our website and services, send promotional emails (only if you opt in)

Some of our products are supplied by a third party, if purchasing one of these products some of your personal details will be passed on to the third party to enable us to fulfil and dispatch your order. If you would like any further information regarding this please email us at wetried.shop@gmail.com for more information.

We use your data to: Process and fulfil orders and payments, communicate with you about your order updates, account and to provide customer support, improve our website performance and services along with to improve user experience, send promotional emails (only if you opt in) send marketing communications (with your consent).

We only share your data with trusted third parties necessary to operate our business, such as: payment processors (e.g., Stripe, PayPal, Google Pay, Apple Pay), shipping carriers/postal providers (e.g., Royal Mail, DHL), analytics and marketing tools (e.g., Google Analytics, Mailchimp), printing services for our custom print on demand designs.

We never sell your personal information.

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor’s browser to keep track of the settings users have selected and actions they have taken.

Wix.com uses cookies for reasons, such as:

To provide a great experience for visitors and customers.
To identify registered members.
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

The following links explain how to access cookie settings in various browsers:

Cookie settings in Firefox

http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies

Cookie settings in Internet Explorer

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Cookie settings in Google Chrome

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco=0

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

Our site uses cookies to: Keep your shopping cart active, remember your preferences, analyse site traffic.

You can manage cookie settings in your browser at any time.

How can site visitors withdraw their consent?

If you do not want us to process your data anymore, receive newsletters, subscriptions or any further communications please contact us at wetried.shop@gmail.com

Your rights

You have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw consent and opt out of marketing communications

To exercise these rights, contact us at wetried.shop@gmail.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at wetried.shop@gmail.com

Privacy Policy

What type of information do we collect?

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How do we collect information?

Why do we collect such personal information?

We collect non-personal and personal information for the following purposes;

To provide and operate requested services;

To provide users with ongoing customer assistance and technical support;

To be able to contact our visitors and users with general and personalised service-related notices and promotional messages

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

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How do we store, use, share and disclose our site visitor’s personal information?

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We use your data to process and fulfil orders, communicate with you about your order or account, provide customer support, improve our website and services, send promotional emails (only if you opt in)

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We never sell your personal information.

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How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor’s browser to keep track of the settings users have selected and actions they have taken.

Wix.com uses cookies for reasons, such as:

To provide a great experience for visitors and customers.

To identify registered members.

To monitor and analyse the performance, operation and effectiveness of Wix's platform.

To ensure our platform is secure and safe to use.